My Partner and I Did Valet for College Football Games – Here’s What We Learned

As college football season rolls around each year, the atmosphere electrifies with energy. Fans don their team colors, tailgating fills the parking lots, and the stadiums vibrate with excitement. While enjoying the game as spectators is a great experience, we discovered that working in the valet service during college football games offered a unique perspective. My partner and I decided to take on this role for an entire season, and here’s what we learned along the way.

Getting Started: The Application Process

One of the first steps was applying for the valet job. We were lucky enough to find openings at a reputable company that specializes in event parking. The application process was straightforward—submitting a resume and attending an interview where they emphasized the importance of customer service and teamwork. If you’re interested in working a similar job, be sure to highlight any previous experiences in hospitality or customer-facing roles.

Training Days: Learning the Ropes

Before the season kicked off, we went through a brief but crucial training session. The training focused on the specifics of valet service, which included greeting guests warmly, managing keys, and parking cars efficiently and safely. One significant takeaway was the emphasis on communication skills. We learned to be clear with our guests about wait times and to address any inquiries they had. If you’re considering a valet role, practice your interpersonal skills; they will be put to the test.

The Work Environment: Fast-Paced and Exciting

Game days are incredibly busy. We arrived a few hours before kick-off to set up and prepare for the influx of fans. As cars rolled in, the adrenaline started pumping. Each vehicle required our attention—greeting guests, taking keys, and parking their cars in strategic spots.

A crucial lesson here was to work as a team. My partner and I quickly found our rhythm, helping each other with heavy traffic flow and ensuring that each car was parked properly. Having clear signals for communication was essential; it kept things moving smoothly even during peak times. If you work with a partner or team, establish some form of non-verbal communication to streamline your tasks.

Dealing with Challenges: Handling Difficult Situations

Not every moment was easy. There were challenges, such as guests who were frustrated about parking, long wait times, or misplaced keys. In such situations, patience and empathy are vital. We learned to listen actively to concerns and resolve issues without escalating them further.

One instance that stood out was when a guest returned from the game to find their car on the opposite side of the lot due to an overflow parking situation. Instead of panicking, we calmly guided the guest to the correct area and assured them we would be right there with their car. Keeping a level head in stressful situations is a valuable skill that will benefit you in any service-oriented role.

Tips for Maximizing Tips

One of the perks of working valet is the potential for generous tips, which can significantly increase your hourly wage. Here’s what we learned to maximize our tips:

1. Be Attentive: Anticipating guests’ needs can make a big difference—whether it’s offering to assist with luggage, recommending a local eatery, or simply engaging in friendly conversation.

2. Practice Gratitude: Always express sincere thanks when guests tip you. A heartfelt “thank you” can encourage them to tip again or leave a larger amount next time.

3. Dress the Part: Adhering to a professional appearance enhances credibility. We always wore our uniforms neatly, which not only reflected well on the company but also made guests more likely to appreciate our service.

4. Engagement: A genuine smile and a friendly demeanor go a long way. Guests appreciate an inviting atmosphere, and a few friendly words elevate their experience.

Conclusion: A Unique Experience

Valeting for college football games was not just a job; it was an adventure filled with learning experiences. We developed valuable skills in customer service, teamwork, and problem-solving that can be applied in countless other scenarios. For anyone looking for a temporary job that is both fast-paced and rewarding, working as a valet during the exciting college football season can be a fantastic choice.

We walked away from this experience with more than just tips in our pockets; we gained confidence, stronger communication skills, and memorable encounters that highlighted the spirit of college sports. If you have the opportunity, don’t hesitate to dive into this exhilarating world—just be prepared to embrace the chaos and enjoy every moment of it!