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How to Fix Xbox Series S Game Pass Core Online Not Working Issues

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How to Fix Xbox Series S Game Pass Core Online Not Working Issues

How to Fix Xbox Series S Game Pass Core Online Not Working Issues

How to Fix Xbox Series S Game Pass Core Online Not Working Issues

If you are experiencing issues with the online features of your Xbox Series S Game Pass Core subscription, you’re not alone. Many users encounter difficulties connecting to online multiplayer games, which can be frustrating, especially when you’re eager to dive into the action with friends or enjoy your favorite titles. This guide is designed to help you troubleshoot and fix the issues you might be facing with your Xbox Series S Game Pass Core online connectivity.

1. Check Your Internet Connection

The first step in resolving online connectivity issues is to ensure that your internet connection is stable and functioning properly. Here’s how to check:

  • Run a Network Test: Go to Settings > General > Network Settings > Test Network Connection. This will help you identify any connectivity issues.

  • Wired vs. Wireless: If you are using wireless Wi-Fi, consider connecting your Xbox Series S to the internet via an Ethernet cable for a more reliable connection. This can significantly reduce latency and improve your online gaming experience.

  • Restart Your Router: Sometimes, issues can be resolved by simply restarting your modem/router. Unplug it from power, wait for about 30 seconds, and plug it back in.

2. Confirm Your Game Pass Core Status

It’s crucial to ensure that your Game Pass Core subscription is active. Here’s how to check your subscription status:

  • Check on Xbox: Navigate to Settings > Account > Subscriptions. Make sure your Game Pass Core subscription is active and not expired.

  • Managing Your Subscription Online: Alternatively, you can check your subscription status by logging into the Xbox website. Go to the Services & Subscriptions section and confirm that your Game Pass Core is listed as active.

3. Update Your Xbox Software

Keeping your Xbox Series S updated is essential for ensuring compatibility and fixing bugs. Here’s how to check for updates:

  • Check for Updates: Go to Settings > System > Updates. If any updates are available, make sure to install them. Restart your console afterward.

4. Clear Cache on Xbox

A cache buildup can sometimes lead to performance issues, including problems with online connectivity. To clear the cache:

  • Power Cycle Your Console: Turn off your Xbox Series S and unplug it from the power outlet. Wait for at least 10 seconds before plugging it back in and turning it on again.

5. Adjust Network Settings

Sometimes specific network settings may prevent a stable connection. Here are some adjustments you could try:

  • NAT Type: A strict NAT type might hinder your online play. To check your NAT type, go to Settings > General > Network Settings. You may need to configure your router’s settings or enable UPnP (Universal Plug and Play) which enhances connectivity with Xbox Live.

  • Port Forwarding: If you continue facing issues, consider setting up port forwarding for the Xbox Live service, which can improve connectivity. Specific ports may need to be forwarded in your router settings. A quick search for “Xbox Live port forwarding” can lead you to the necessary ports to configure.

6. Reinstall the Game

If the above steps do not resolve your issue, reinstalling the game might help:

  • Uninstall the Game: Navigate to My Games & Apps, select the game you’re having trouble with, press the menu button on your controller, and choose Uninstall.

  • Reinstall the Game: After uninstalling, go to the Microsoft Store or your library and regain access to the game for a fresh install. This can clear up any underlying file corruption causing connectivity issues.

7. Contact Xbox Support

If you’ve tried all the steps mentioned above and are still experiencing issues, it might be best to reach out to Xbox Support for further assistance. They can provide specific troubleshooting steps based on your account and device.

Conclusion

Encountering issues with the Xbox Series S Game Pass Core online features can be frustrating, but most problems can be resolved with a bit of troubleshooting. By following the steps outlined above, you should be able to enhance your online experience and get back to enjoying multiplayer gaming with ease. Remember to keep your console updated and monitor your internet connection for any irregularities. Happy gaming!