Game tips

How to Fix Epic Games Error: Your Game Activation Was Not Successful

hoinhanh
How to Fix Epic Games Error: Your Game Activation Was Not Successful

How to Fix Epic Games Error: Your Game Activation Was Not Successful

How to Fix Epic Games Error: Your Game Activation Was Not Successful

Encountering errors while trying to play your favorite games can be frustrating, especially when you see messages like “Your game activation was not successful.” This error is often tied to issues with account linking, connectivity, or software conflicts. Luckily, there are several steps you can take to address this problem and get back to gaming. In this article, we will guide you through various troubleshooting methods to resolve the Epic Games error and ensure a smoother gaming experience.

Step 1: Ensure Proper Account Linking

One common cause of activation errors is a mismatch between the accounts used to purchase the game and the account you are currently logged into. To resolve this:

  1. Check Your Epic Games and Ubisoft Accounts: Verify that your Ubisoft account is correctly linked to your Epic Games account. You can do this by logging into both accounts and checking the account settings.

  2. Link Accounts: If you notice that the accounts are not linked, follow the on-screen instructions to connect them. This will allow Epic Games to verify your ownership of the game.

  3. Log Out and Log Back In: Sometimes, a simple log out and log back into both accounts can resolve temporary account syncing issues.

Step 2: Check for VPN Usage

Using a VPN can sometimes interfere with game activations. To ensure this isn’t the problem:

  1. Disable the VPN: If you’re using a VPN for privacy or region-specific content, try disabling it temporarily while trying to activate or play your game.

  2. Restart Your Connection: After disabling your VPN, restart your internet connection to ensure all settings have been reset.

Step 3: Restart Your Computer

It may sound simple, but restarting your system can resolve many software-related issues. Here’s how:

  1. Close All Open Programs: Make sure to close Epic Games Launcher and any related programs.

  2. Restart Your PC: Reboot your computer to clear the memory and terminate any processes that may be causing conflicts.

  3. Try Again: After restarting, open Epic Games Launcher and try to launch your game again.

Step 4: Update Ubisoft Connect

An outdated version of Ubisoft Connect can lead to errors while trying to launch games. To ensure you have the latest version:

  1. Open Ubisoft Connect: Start the Ubisoft Connect client on your computer.

  2. Check for Updates: Navigate to the settings or menu to look for available updates.

  3. Install Updates: If updates are available, download and install them. Once updated, try launching your game again.

Step 5: Check Language Settings

In some cases, changing the language settings in Ubisoft Connect may resolve activation errors.

  1. Open Ubisoft Connect: Access the client and head to the settings menu.

  2. Change Language: Look for language options and change it to your preferred language.

  3. Reboot the Launcher: After changing the settings, reboot Ubisoft Connect and try to launch your game again.

Step 6: Verify Game Files

Corrupted game files can also lead to activation errors. Verifying the integrity of these files can help.

  1. In Epic Games Launcher: Navigate to your library, locate the game, and click on the three dots next to it.

  2. Select Verify: Choose the option to verify the game files. The launcher will scan for issues and automatically fix them if possible.

  3. Re-attempt Launch: Once the verification is complete, attempt to launch your game again.

Step 7: Contact Support

If you’ve tried all the above steps and still encounter issues, it may be time to contact support.

  1. Epic Games Support: Visit the official Epic Games website and follow their procedures to submit a support ticket.

  2. Ubisoft Support: If you suspect the issue lies with Ubisoft Connect, reach out to their customer support as well.

  3. Provide Detailed Information: When reaching out for help, provide as much detail as possible about the issue, including error messages and steps you’ve already taken.

Conclusion

Facing the “Your game activation was not successful” error can be annoying, but by following these troubleshooting steps, you’re well on your way to resolving the issue. Make sure to check account linking, avoid VPN use, keep your software updated, and verify your game files. Should the problem persist, don’t hesitate to reach out to customer service for both Epic Games and Ubisoft. Happy gaming!